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Interaction with Cutomer becomes more effective when cutomer insights are activated

Once an organisation has qualified its knowledge of its customers, it can service them with greater precision via the creation of strategic and tactical programs that improve trageting and operational effectiveness.

INTERACTION WITH CUSTOMER
PARTICIPANTS QUESTIONS
ANSWERED		 PROJECT
RESULT		 BENCHMARK
SPARCA JEDI		 NET
VARIANCE		 OUTCOME OF RESULT
BENCHMARK SELECTION

TYPE OF RESPONSE DISTRIBUTION

Response Type % Project (NAME) % BENCHMARK
SPARCA JEDI
DE
Depreciating
DE
Neutral
DE
Positive

KEY RESPONSE

Q  

A

RECOMMENDATION

ACTIONS