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Culture of Customer is paramount to building end to end capability across the information ecosystem

Cultivating a strong culture enables an organisation to build a narrative around how they want the market to perceive them, both as an employer of choice and provider of customer solutions.

CULTURE OF
CUSTOMER
PARTICIPANTS QUESTIONS
ANSWERED		 PROJECT
RESULT		 BENCHMARK
SPARCA JEDI		 NET
VARIANCE		 OUTCOME OF RESULT
BENCHMARK SELECTION

TYPE OF RESPONSE DISTRIBUTION

Response Type % Project (NAME) % BENCHMARK
SPARCA JEDI
DE
Depreciating
DE
Neutral
DE
Positive

KEY RESPONSE

Q  

A

RECOMMENDATION

ACTIONS